Returns & Warranties
We may refuse a customer return or charge a restocking fee when the returned item is not like new. Conditions that will lead to refused returns or restocking fees include when the returned item has:
-A different serial number than the one we originally shipped.
-Missing parts or the original product packing material.
-Damage because it was improperly packaged for return shipment.
-Indication of heavy use - such as speakers/subs with a burning odor.
-Damage from drops, contamination, or mishandling.